AWS Managed Services | Managed Amazon Cloud

igroup AWS managed services

At igroup, we provide an end to end AWS Managed Services solution from initial onboarding consultancy through to ongoing optimisation of your environment.

We help you maximise the value of the Amazon Cloud and working with a Certified Amazon consulting partner means that you know you are working with experts.

Our AWS managed services team will proactively monitor and report on your environment to ensure:

Optimum operational performance
Upgrades are made as and when required
Resources are managed correctly
Issues are dealt with quickly
There is the minimum of business disruption

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How we work

We work closely with your internal IT specialists to understand what you want to achieve so we can recommend solutions that complement your own technology stack and help you progress in the cloud.

igroup managed services can be tailored to your specific requirements from fully managed AWS through to a lighter touch of monitoring and support to complement your own team.

Technical support

Problems with your Amazon infrastructure can seriously affect performance or lead to down time. Our AWS team will:

Identify and diagnose issues
Report on the problem
Resolve the issue
Ensure it does not happen again

In most cases we resolve problems before you even notice them.

AWS monitoring

Our SLAs protect your business with 24/7 monitoring and lets us deliver 99.999% uptime as standard. This helps:

Improve accessibility of data
Prevent application outages
Analyse consumption levels
Make performance recommendations

Monitoring enables you to manage your and lower your overall subscription costs.

AWS optimisation

Your use of Amazon Cloud will change over time which will increase costs and reduce profitability.

Our managed optimisation service:

Carries out regular reviews of your infrastructure
Identifies redundant or under-utilised resources
Reallocates resources to improve efficiencies and reduce cost

Ongoing consultancy

We help you stay up to date with new Amazon features:

Review new services for compatibility
Recommend new features to improve performance
Monitor reliability of added services

As your Amazon partner, we help you we help you achieve a competitive advantage in your market.

Peace of mind with igroup

By choosing igroup as your AWS managed services partner you will benefit from:

Proactive management – We actively manage and optimise your AWS using our own Cloud Control solution. We manage cloud configuration; network architecture; security settings; software updates; user authentication; monitoring; disaster recovery; firewall; anti-virus; and anti-malware.

Tracked spend – By choosing igroup, your pricing is caped for the duration of your 1, 2 or 3-year contract which eliminate spikes in your billing.

Further savings – Our team optimises your costs and performance using our own bespoke software and analysing configurations to reduce costs.

Management and support for Amazon Cloud

Build & operate workloads following best practices

Monitoring, incident management, reporting, change management

Proactive support and incident response

24x7x365 alerting and reporting

Full infrastructure and environment automation

Access to expert AWS architects and engineers

Database, operating system & application support

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